Retail On Wheels
May 2011
It seems to us here at Big Tent that one of the biggest and most significant trends currently playing out is that of retail “Going Mobile”, towards more flexible, less rigid physical structures. The implications of this new retail paradigm promise to be meaningful to our business.
In case you haven’t noticed, Pop-Up Shops have sprung up, well, everywhere. While Pop-Up-Shops are nothing new, this past year seemed to bring this concept into the mainstream here in New York and across the U.S. From seasonal to promotional to short-term inventory sales to brand launches we have seen the Pop-Up Shop used across a wide array of objectives. While retailers like Target and Spencer have very successfully used Pop-Up shops for a while, we find it very interesting to see how many major consumer brands are now jumping into the Pop-Up Shop business as well. The idea of a physical retail structure being tethered to a permanent brick and mortar location, or the exclusive province of big retailers seems to have been irrevocably dismantled. Clearly, what we have seen happen in the digital world of retailing now seems to be happening in the physical world as well.
Furthermore, the Retail On Wheels trend is not just limited to consumer goods; it’s also hitting the restaurant business. You can walk in any direction from our office in the Flatiron area of Manhattan and within 2 blocks are likely to find a gourmet coffee truck, a Tex-Mex truck, a Greek cuisine truck, a Cup Cake truck, and many, many more. And it’s not just a trend in Manhattan. NPR recently did a very interesting story entitled “Gourmet Food Trucks Racing To Serve You Lunch”. The story’s presenter, Charla Bear, described how “gourmet vendors are rolling out from Austin, Texas, to Washington, D.C. And they're serving everything from appetizers to desserts.” These gourmet food trucks have even become so popular across the US that they’ve now spawned their own Food Network show, The Great American Food Truck Race.
And then we have the space race that’s currently going on in the on-line world with brick & mortar retail banners vying with digital and hybrid retailers for sales and mindspace.
So what exactly is happening here and what does it mean for our business? Well, it’s clear that retail is being re-invented, although to what extent and over what period of time we can’t yet say. We happen to like JWT’s take on it; “Retail spaces will increasingly serve as a “third space” that’s only partly about shopping. With more people buying on-line as well as downloading digital versions of physical goods (books, movies, video games, etc.), shopping is becoming as much about experiences, unique environments and customer service as it is about the merchandise.”
If JWT’s prediction is correct then the Apple Store may well be the model for the future of the physical retail space. If so, that could pose a very interesting challenge for brand owners as marketing budgets are strained and stretched to accommodate a Pop-Up Shop or some other form of branded retail experience. We are excited by these sorts of challenges and are now working on ways we can both develop engaging on-line and physical retail environments for the brands we represent. Let’s roll!

It’s been very hard to watch the news from Japan these past weeks. The human toll there has been horrific and it seems that their troubles may continue for years due to the nuclear issues they are now facing. We at Big Tent have many friends and colleagues there, and while we are grateful to report all are safe, we are not able to stand by idly when so much help is needed. Therefore, we have reached out to noted jewelry designer Udi Behr to utilize his Love + Peace + Hope design as we think it sends the right message in response to the events in Japan. Using Udi’s concept as our base, we then worked with Fifth Sun to come up with a special Domo design that we will offer to each of our licensees. The design is meant to express our support for the people of Japan and features symbols that are understood globally.